PRIVACY POLICY

Note: Text in green indicates new or updated content, including the identification of Brevo and Cookiebot as third-party processors.

This Privacy Policy informs you of your rights and how we collect and use your personal data.

At BioInsight, we are committed to using your data only for clearly stated purposes. We implement a range of technical and organisational security measures to protect personal data made available to us against unauthorised dissemination, loss, misuse, alteration, processing or access, and against any other form of unlawful processing.

1. Data Controller

BioInsight, headquartered at Rua Antero de Quental, 52B, 2675-690 Odivelas – Portugal, is the entity responsible for processing personal data, defining which data is collected, the means of processing and the purposes for which data is used.

If you have any questions or complaints, please contact us at: info@bioinsight.pt

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD — Comissão Nacional de Proteção de Dados) regarding the processing of your personal data by BioInsight.

2. Personal Data — Definitions, Categories and Collection

2.1. What is personal data?

Personal data means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, electronic identifiers, or factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

2.2. Who are the data subjects?

Any individual to whom the data relates and who uses or intends to use the services provided by BioInsight.

2.3. Categories of personal data processed

Identification and contact data: name, email address, organisation name, type of proposal, and message content submitted through the contact form on the website.

2.4. How and when is your personal data collected?

BioInsight collects your data in the following situations:

Processing of information requests, including through the contact form available on the website;
Sending information about events and activities that may be of interest to you (newsletters and brochures).

Some personal data is mandatory. In the event of missing or insufficient data, BioInsight will be unable to provide the requested service and will inform you of this requirement.

Personal data collected is processed electronically in strict compliance with privacy and data protection legislation, and will not be used for any purpose other than that for which consent was given.

3. Sub-processors and Third-Party Platforms

In order to provide its services, BioInsight uses the following third-party platforms acting as sub-processors in the processing of personal data:

3.1. Brevo (formerly Sendinblue)

The contact form available on bioinsight.pt uses the Brevo platform (Sendinblue SAS, 7 rue de Madrid, 75008 Paris, France) for sending transactional emails. When you submit the contact form, the data you provide (name, email, organisation and message) is transmitted to BioInsight via Brevo’s SMTP infrastructure.

Brevo acts exclusively as a sub-processor under a Data Processing Agreement (DPA) concluded with BioInsight, and does not use this data for its own purposes. Processing is carried out in compliance with the GDPR. For more information, please consult Brevo’s Privacy Policy at https://www.brevo.com/legal/privacypolicy/

Brevo may retain technical delivery logs (SMTP logs) for a limited period for diagnostic purposes, without storing the content of messages.

3.2. Cookiebot — Cookie Consent Management Platform

The bioinsight.pt website uses the Cookiebot platform (Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark) for managing cookie consent. Cookiebot is a Consent Management Platform (CMP) that allows users to accept, reject or manage cookie preferences in a granular manner, in compliance with the GDPR and the ePrivacy Directive.

Cookiebot records and stores user consent preferences (without collecting additional personal data), ensuring that non-essential cookies are not loaded without the prior and explicit consent of the user. Cookiebot is ISO 27001 certified and compliant with GDPR, CCPA, LGPD and other global data protection regulations. For more information, please visit https://www.cookiebot.com/en/privacy-policy/

4. Processing of Minors’ Personal Data

Individuals under the age of 18 may only provide their personal data with the consent of their legal representatives.

5. Legal Basis, Purposes and Duration of Processing

The legal bases for BioInsight’s processing of your personal data are as follows:

Consent – processing based on the data subject’s express, free, specific, informed and unambiguous consent.
Performance of a contract – to clarify doubts, execute and manage the relationship with BioInsight.
Compliance with a legal obligation – where necessary to comply with applicable legal requirements.
Legitimate interest – where necessary for tasks related to BioInsight’s business activity, provided the data subject’s privacy rights do not override this interest.

5.1. Data retention periods

BioInsight retains personal data only for the period strictly necessary for the purpose for which it was collected. Data required for tax authority reporting will be retained for 10 years in accordance with applicable legislation.

For marketing purposes, personal data will be retained for a maximum of 5 years from the date consent was obtained or from the last contact made, whichever is later. After that period, data will be irreversibly anonymised or securely destroyed.

6. Transmission of Personal Data

BioInsight transmits your personal data only when necessary for the purposes described in this policy. All service providers are contractually bound by the same data processing terms and conditions as BioInsight.

BioInsight may share your data with the following categories of recipients: event organising companies, administrative and tax authorities, transactional email platforms (Brevo), cookie consent management platforms (Cookiebot), and other entities to whom data must be disclosed by law.

7. Links to Other Websites

BioInsight is not responsible for the privacy practices of third-party websites linked from our site. We recommend reading the privacy policies of any other websites you visit via links on our site.

8. Rights of Data Subjects

BioInsight guarantees the applicability and compliance with all data subject rights provided under the GDPR:

Right of access — to obtain confirmation of and a copy of the data being processed.
Right to rectification — to correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”) — to request deletion of data when it is no longer necessary.
Right to data portability — to receive data in a structured, machine-readable format.
Right to withdraw consent — at any time, without affecting the lawfulness of prior processing.
Right to object — particularly to processing for direct marketing purposes.
Right to restriction of processing — in certain circumstances provided by the GDPR.
Right not to be subject to automated decision-making — BioInsight does not make decisions based solely on automated processing.

8.1. How to exercise your rights

You may exercise your rights free of charge through the following contacts:

Post: Rua Antero de Quental, n.º 52B, 2675-690 Odivelas – Portugal
Email: info@bioinsight.pt
Phone: (+351) 212 951 588

We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the CNPD.

9. Security Measures

BioInsight uses appropriate physical, technological and organisational measures to protect your personal data. The storage and transmission of your data over the Internet is safeguarded by up-to-date technological means, including TLS encryption throughout the communication flow.

10. Cookies

The cookie policy for this site is available in the “Cookie Policy” document published at bioinsight.pt.

11. Updates to this Privacy Policy

BioInsight reserves the right to update this Privacy Policy at any time. This policy was updated on 26 February 2026 to include the identification of Brevo as a sub-processor for transactional email delivery and Cookiebot as the cookie consent management platform.

Cookie Policy

Note: Text in green indicates new or updated content, including the Cookiebot consent management platform and updated cookie activation rules.

1. What are cookies?

1.1. What are cookies and why do they matter?

This website uses cookies. Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies perform many useful functions, such as allowing you to navigate between pages efficiently and remembering your preferences. They help us understand how our site is used and improve your online experience.

2. Cookie Consent Management

2.1. Cookiebot Platform

The bioinsight.pt website uses Cookiebot (Cybot A/S, Denmark) as its Consent Management Platform (CMP). Cookiebot is ISO 27001 certified and compliant with GDPR, CCPA, LGPD and other global regulations. When you visit the site for the first time, a cookie banner is displayed allowing you to:

Accept all cookies (essential and non-essential);
Reject non-essential cookies (only strictly necessary cookies will be loaded);
Manage your preferences by category (functional, analytical, marketing cookies, etc.).

Your preferences are saved by Cookiebot and respected on subsequent visits. You may change your preferences at any time by clicking the cookie management icon available on the site.

Non-essential cookies, including analytics and third-party cookies, are not loaded before obtaining your explicit consent, in compliance with the ePrivacy Directive and the GDPR.

3. Types of cookies we use

3.1. Essential cookies (always active)

These cookies are necessary for the website to function and cannot be switched off. They include session cookies that ensure correct navigation and website security. These cookies do not collect personally identifiable data.

3.2. Functional cookies

These cookies allow the website to remember choices you have made (such as language or region preferences) and provide enhanced, personalised features. They are only activated with your consent.

3.3. Analytical cookies

These cookies allow us to count visits and traffic sources in order to measure and improve the performance of our site. They are only activated with your consent.

3.4. Third-party cookies

BioInsight uses web partners, in particular Google Analytics, to help make our websites more relevant to you. Cookies from these partners are activated only after your explicit consent has been obtained via the Cookiebot banner. These cookies contain only pseudonymous or anonymous aggregated data.

4. Data stored in cookies

Only pseudonymous data is stored in our cookies. Upon activation, the cookie receives an identification number; we do not associate personal data with this number. Your name, IP address and other data that could allow direct identification are not stored in the cookie. We receive only aggregated information, such as which pages were visited, which products were viewed, etc.

5. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to analyse how you use the site. The information generated is transmitted to Google’s servers. The IP anonymisation function is enabled, so IP addresses are shortened before any transfer to the USA.

Google Analytics is only activated after the user has given their explicit consent via the Cookiebot cookie banner. You may opt out of data collection by Google Analytics by installing the browser opt-out plugin available at https://tools.google.com/dlpage/gaoptout

6. How to manage or disable cookies

You may manage your cookie preferences at any time through the Cookiebot platform by clicking the cookie management icon on the site. Additionally, you can configure your browser to refuse cookies or to notify you before accepting them. Please refer to your browser’s help section for more information. Please note that disabling some cookies may affect the functionality of the website.

7. Server log files

On each visit to the site, usage data is transmitted by the browser and stored in server log files. These logs contain: date and time of access, name of the page accessed, IP address, referral URL, amount of data transferred and browser version. These data are used to improve the site, detect errors and protect against attacks (e.g. DDoS).

8. Contact

If you have any questions about the use of cookies on our websites, please contact us at info@bioinsight.pt

Terms and Conditions of Use

Note: Text in green indicates new or updated content, including references to Brevo and Cookiebot and alignment with current legal requirements.

1. Subject Matter

These General Terms and Conditions of Use govern your use of the website at https://www.bioinsight.pt (“website”) operated by BIOINSIGHT, headquartered at Rua Antero de Quental, 52 loja B, Odivelas, Portugal, email: info@bioinsight.pt (hereinafter “BIOINSIGHT”).

The website is intended for individuals, residents and entities domiciled in Portugal and is governed in accordance with Portuguese law. Users who reside or are domiciled elsewhere and choose to access and/or use this website do so at their own responsibility and must ensure that such access and/or use complies with applicable local laws.

Use of the website is subject to the user’s prior acceptance of these Terms and Conditions. By accessing and using this website, you acknowledge that you have read and accepted these Terms and Conditions and agree to comply with all their terms. You should not use this website if you do not agree with these terms.

2. Content

Through the website, BIOINSIGHT provides users with access to various contents, information and data (“Content”). BIOINSIGHT reserves the right to modify at any time the presentation, configuration and location of the website and/or its content, as well as the corresponding conditions of access and use.

The content presented is for informational purposes only and is intended to communicate news and content of various kinds, including future events, to users interested in BIOINSIGHT’s areas of activity. The website may also provide and/or commercialise products or services related to BIOINSIGHT’s business.

The website may provide links to sites and content provided by third parties. By including third-party content on the site, BIOINSIGHT does not become its publisher and therefore does not guarantee or accept responsibility for its legality, reliability, usefulness, accuracy, completeness or currency.

3. Access and Use of the Website

Access to the website is limited to individuals aged 18 years or over. We will not be responsible for access by minors who are not duly authorised and/or supervised by their parents or legal representatives.

In general, users may access the website free of charge, except for restricted areas accessible only by specific subscription, which will be expressly identified as such.

The user acknowledges that access to and use of the website and its content is their exclusive responsibility. BIOINSIGHT shall not be liable in any way for the use that users and/or third parties may make of the website or its content, nor for any damages that may result.

The user undertakes to make appropriate and lawful use of the site and its content, in accordance with applicable legislation, these Terms and Conditions, good morals and public order. The user must refrain from unauthorised, illegal or fraudulent use of the website and its content.

4. Conditions for Access to Restricted Areas

Where any area of the website has restricted access, access will be subject to the user’s prior registration by completing the relevant registration form. BIOINSIGHT reserves the right to freely accept or refuse any registration request.

Data entered by the user in the registration form must always be accurate, current and truthful. The user must contact BIOINSIGHT whenever an update is required.

The user is solely responsible for their password and assumes full responsibility for any damage resulting from its misuse or loss. In the event that the password is forgotten or there is any risk of access by unauthorised third parties, the user must immediately notify BIOINSIGHT.

5. Intellectual and Industrial Property Rights

The content available on this website (including, by way of example, logos, trade names, texts, images, graphics, drawings, sounds, databases, software, flowcharts, audio and video, trademarks and patents) is protected by copyright and other intellectual and industrial property rights belonging to BIOINSIGHT and/or third parties.

BIOINSIGHT authorises users to view, print, download and store content and/or elements included on the website exclusively for personal, private and non-commercial use. Any other use of such content requires the prior written consent of BIOINSIGHT or the relevant rights holder.

Reproduction, communication and/or distribution for commercial or profitable purposes, as well as modification, alteration or decompilation of such elements is expressly prohibited.

6. Third-Party Services and Technical Infrastructure

In order to operate this website and provide its services, BIOINSIGHT uses the following third-party platforms:

6.1. Brevo — Transactional Email Service

The contact form on this website uses Brevo (Sendinblue SAS, 7 rue de Madrid, 75008 Paris, France) as its SMTP email relay service. When a user submits the contact form, the data entered is transmitted to BIOINSIGHT via Brevo’s infrastructure. Brevo acts as a data sub-processor under a Data Processing Agreement (DPA) and does not use data for its own purposes. Emails sent through the form will appear to originate from a noreply@bioinsight.pt address, which is an automated notification address; replies should be directed to info@bioinsight.pt.

6.2. Cookiebot — Cookie Consent Management

This website uses Cookiebot (Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark) as its Consent Management Platform (CMP) for the management of cookie consent. Cookiebot is ISO 27001 certified and supports compliance with GDPR, CCPA, LGPD and other global data protection regulations. Non-essential cookies, including analytics cookies, are only loaded after the user has given explicit consent via the Cookiebot banner.

7. Links

BIOINSIGHT provides users with access to third-party websites and content through hyperlinks. These links are provided for reference purposes only. BIOINSIGHT has no control over these websites and is not responsible for their content or for any use that users may make of them.

Your access to third-party sites via links provided by BIOINSIGHT is governed by the terms of use and privacy policy applicable to those third-party sites, which you should read and consult.

8. Disclaimer of Warranties and Liability

BIOINSIGHT does not guarantee the availability and continuity of operation of the website and shall not be liable in any way for damages that may result from its unavailability or inaccessibility, or from interruptions in its operation due to technical failures, delays or blockages caused by deficiencies or overloads in telephone lines, data centres, the Internet system or other electronic systems.

BIOINSIGHT does not guarantee the absence of viruses or other elements introduced by third parties that may cause alterations or damage to systems or to documents and files stored therein. BIOINSIGHT shall not be liable for any damages resulting from the presence of such elements.

Visitors and users assume all responsibility and risk related to the use of the website. All information is provided as presented. BIOINSIGHT assumes no obligation or liability for the accuracy, completeness, reliability or usefulness of third-party information disclosed or accessed through the website.

9. Advertising

The website may include advertising information or be sponsored by third parties. It is the responsibility of advertisers and sponsors to ensure that materials submitted for inclusion on the website comply with all applicable laws. BIOINSIGHT shall not be liable for any error, inaccuracy or irregularity in the advertising content of its sponsors and advertisers.

10. Service Availability

BIOINSIGHT reserves the right to interrupt access to the website or the availability of any of its content at any time and without prior notice, for technical, security or other reasons. Such interruption may be temporary or permanent. BIOINSIGHT does not guarantee and shall not be held liable for the reliability, availability or continuity of the website or its content.

11. Modifications

BIOINSIGHT reserves the right to modify, add or remove parts of these Terms of Use at any time. We recommend checking this page periodically for updates. Continued use of this website after the publication of changes to the Terms of Use will be deemed acceptance of those changes.

12. Applicable Law and Jurisdiction

These General Terms and Conditions of Use, as well as the relationship between BIOINSIGHT and the user, shall be governed by and construed in accordance with Portuguese law. The parties agree to submit to the exclusive jurisdiction of the courts of the District of Lisbon for the resolution of any dispute.

These Terms and Conditions were last updated on 26 February 2026.